Customer Service Center

Top-notch customer service is hard to find. And the Internet provides your customers, and potential customers the opportunity to quickly find someone else. That’s why Datamax Solutions believes in providing better than expected service to your members. Members and customers want more than an appearance of courtesy when they’re in contact with you. They want a relationship where they’re appreciated and respected. When renewing their membership, registering for a conference and/or purchasing a product or service, you want members and customers to say “They know me.”

We answer your phones, take and process orders, as well as provide both welcome calls to new members and exit calls to lapsed members. All information is tracked directly in your database via remote access, so you always have the most current and up-to-date information. We can do this seemlessly, so members are not aware that they are speaking with an outside service provider..

There is NOTHING more important than a satisfied customer. We treat your members with respect and courtesy providing a consistent high level of customer service. Our account representatives know all about your organization so they can provide the right answers, the first time.